My  terms

One to one work

1.  Confidentiality is assured except I am legally obliged to notify the police if I feel there is threat of terrorism, or you are engaging in fraud. If I feel there is risk of harm to children, others, yourself or animals I would also legally and morally need to share this information with the correct authorities and/or local Crisis Team. 

2. If you disclose that you have suicidal tendencies or I feel you or others are at risk of significant harm, we can agree what steps you would like me to take, that you would find most supportive, but I retain the right to contact your GP/police even without your permission, if I feel this is the best course of action to keep you safe.

3. I may discuss our work together, anonymously with my supervisor, who is there to guide me and support my professional work.

4. I may be required to disclose information for a coroner or by a court of law.  I will provide the legal minimum I able to provide such as dates you attended and generic topics covered, should I be required, in law, to do so.

5. I may also share your information with my insurer if required to do so or with any legal body, should the need arise for the purpose of them providing myself with legal or other advice.

6. 1:1 appointments are non-refundable and non-transferable unless cancelled within 24 hours. 

7. If you need to change an appointment, you must notify me by phone, text or email and ensure you have had a reply from me. I will reschedule as soon as there is space, if at least 24 hour's notice is given.

8. There are regular times that I am only available to work on online, as I often travel away from home.  Zoom work will continue if you are happy with that or you can have a gap during periods if I am unavailable in person.

9. If you are late for a session, the session will still finish on time, and you will be charged for the full session. Please be on time, and let me know, if it is safe to do so, that you will be arriving late.

10. Appointment slots are usually the same time each week.  Variation is by agreement and subject to availability.

11. See also all the general conditions and booking below.

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Rest breaks 

1. To secure a place on a retreat, please contact me for information of how to book using Airbnb.  The Airbnb terms will apply. 

2. Please note this is a family homestay, with mindfulness teaching and practices.  It is not a hotel, professional B&B or dedicated retreat centre. Please only sign up with you have familiarised yourself with the listing details on Airbnb and are fully happy with everything you see and read.  The stay part is covered by Airbnb insurances.  Please book the accommodation on Airbnb after checking I am available to offer mindfulness and support during your stay. 

3. The Mindfulness part is covered by professional insurance. 

4. You should have your own 'holiday' insurance.

5. Please read all the information on the homestay retreat page and the other terms above and below.

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Courses

1. To secure a booking for a course, a non-refundable deposit of 20% is required when dates are set.  This deposit is not transferable to other dates.  The balance is due 28 days before the course starts. 

2. If you wish to cancel within 0-7 days of the start date we are unable to give a refund of the balance payment unless there is a waiting list for the event and we can transfer your booking to another applicant. 

3. If for some reason you begin a training course and cannot finish for any whatever reason, we will not be able to refund your fees.

4. CONDUCT IN GROUP SESSIONS - It is important that participants behave with kindness at all times. If a participant is aggressive or repeatedly disruptive, I may remove the participant from the group and not allow them to rejoin. Mindfulness is essentially based upon a need to feel safe and authentic which requires everyone to show kindness to one another and themselves. 
    

General

1. I withhold the right to change prices, for services not yet paid for, with 4 week's notice.  

2. I have a strict no intoxication policy.  Should you attend any session, under the influence of drugs or alcohol, you would be asked to leave the sessions, course or rest break and you will not receive any refund.

3.  You will be required to complete a simple assessment which includes personal information, so I can be mindful in my work with you. This will be kept secure and kept only for insurance purposes in electronic form, on a secure laptop password protected.  It is your responsibility to ensure that you disclose any issues that I should be aware of, including recent bereavements, any significant trauma, mental health or physical history.  It is always helpful for you to include an emergency contact. 

4. By agreeing to our terms and conditions you consent to being contacted regarding appointments and marketing. Your information will not be shared to anyone, kept secure and you can opt out at any time. 

5. My Mindful Counsellor cannot accept liability for participant’s medical conditions which may develop during or subsequent to the course, nor loss of, or damage to personal property of participants when on any course, rest break or at any 1:1 or group session.  I am not medically trained.

6. In the unlikely event that My Mindful Counsellor cancels your course, rest break or session, 100% of your deposit and payments will be returned. 

7. Any photos taken are the property of My Mindful Counsellor and may be used for promotional purposes. It is your responsibility to advise in writing if you do not want your photo taken and used in this way when you arrive on a retreat or course.

8. Any written feedback may be used to as promotional material. It is your responsibility to advise in writing if you do not want your feedback to be used anonymously but publicly.

9. LINKS TO OTHER WEBSITES - I may provide on my website, links to other websites, advertisements and information on those websites for your convenience.   This does not mean anything other than I have found them useful. I take no responsibility for any of the content found on the linked websites.   We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice or services received in this regard.  

10. I take no responsibility for your actions, choices or decisions.  It is your sole responsibility to ensure that services offered are appropriate for you.

11. We make no guarantees as you are responsible for your own progress.  

12. You are responsible for consulting your own medical professional prior to commencing any course, session, program or rest break. If at any time during any meditation or session you feel uncomfortable, unwell, ill or otherwise have concerns, you should immediately stop and consult a suitable medical professional. Our services are not a substitute for medical attention, examination, advice, treatment of existing conditions or diagnosis and is not intended to take the place of proper medical advice or treatment from a fully qualified medical practitioner.

13. I expressly reserve all copyright and trademark in all documents, information and materials on my website.  I reserve the right to take action against you if you breach any of these terms.  
    
    
    By using our services, you agree that My Mindful Counsellor is not to be held liable for any decisions you make based on any of our services and any consequences, as a result, are your own. Under no circumstances can you hold My Mindful Counsellor liable for any actions you take, nor can you hold us liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, materials or techniques used or provided by My Mindful Counsellor.

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PLEASE NOTE - By booking and paying the deposit for sessions, courses or retreats, you are agreeing to all of the above points that constitute My Mindful Counsellor's general terms and conditions.