Privacy Policy

I apologise in advance but this is the formal, legal GDPR information which must be shared.

 

GDPR AND WHAT IT MEANS FOR YOU AND MY MINDFUL COUNSELLOR
My Mindful Counsellor is a sole trader company offering mindfulness training and counselling to individuals and organisations and is based in the UK. This privacy policy describes how My Mindful Counsellor collects, uses and shares service related information about you.

WHAT PERSONAL DATA DO YOU COLLECT, HOLD AND PROCESS?
When you send us an enquiry, sign up for a course or request to be added to a mailing list, we will ask for some personal information that may include name, address, email, phone number, other information necessary for your enquiry or application.

 

We hold:

E-mail addresses on our mailing lists where explicit permission has been given to opt into a list.
Booking and payment information
Information provided on course/retreat registration forms.
Residential retreat accommodation booking forms
E-mail communication

Brief notes (labelled with only your initials) about 1:1 sessions together to enable good continuity.


WHY WE COLLECT AND HOW WE USE YOUR DATA
We collect this data so we can communicate with you.. We may need to let you know about our news and events on a monthly basis and we use your email address for this.  We may need to contact you in regards to an event you have registered for and we may use your phone number for this

 

E-mail addresses on our mailing lists - are used to communicate to you our latest offerings and news.


Our booking and payment systems are used to administer our courses and retreats.  Information provided on course/retreat registration forms are used to run our courses/retreats effectively.  This is shared with the colleagues whom I work with to deliver these retreats.  Accommodation booking forms are for residential retreats and requests such as room, dietary and transport requirements.

 

We use Wix as our marketing automation platform for our mailing lists and the e-mail address you provide will be transferred to Wix for processing in accordance with their privacy policy.


WE DO NOT SHARE YOUR DATA WITH ANY THIRD PARTIES AND WE DO NOT USE YOUR DATA FOR ONLINE ADVERTISEMENTS. 


Below is more information on how you can manage your data we hold.

DATA SUBJECT RIGHTS
In plain English, a data subject is any UK or EU citizen from which My Mindful Counsellor is collecting personal data. GDPR compliance requires data subjects to be granted certain rights. What follows is not an exhaustive list, but those rights that are relevant to the collection, processing, and storage of personal data on this website, through the course of the work we do together and on application forms.

REQUEST CONSENT

Explicit consent has to be obtained before data collection can take place. In other words, before the user submits the form, they must be made aware that this form is collecting personal data with the intent to store that data. The Mindful Counsellor is also responsible for letting the user know how that data will be stored and used and this is outlined in this policy. This policy is that notification.

RIGHT TO ACCESS

Data subjects must be able to request and obtain confirmation that data is or is not being collected on them, and if so exactly what data is being collected, how, where, and for what purpose. That data must also be provided to them in an electronic format free of charge on request.  Please email your request using the contact details below*.

RIGHT TO BE ADDED
Data subjects must be provided a quick and clear way to give consent to being included in our mailing list and contacts.  By signing up on the form on the website or any course, contact or email you naturally give consent to be included in future contacts. 

RIGHT TO BE FORGOTTEN
Data subjects must be provided a quick and painless way to withdraw consent and have collected data purged.  Please use the email below to request delete all personal data, including all electronic data.* 

 

DATA PORTABILITY

Similar to the Right to Access, Data Portability requires that data subjects are able to request, obtain, and/or transfer possession of collected data at any time.

Please contact me via the email below outlining your request.*

BREACH NOTIFICATION

If a breach/unauthorized access of personal data takes place that is likely to “result in a risk for the rights and freedoms of individuals”, notification must be made within 72 hours of becoming aware of the breach.

* You can withdraw this by emailing, writing, texting or calling and requesting not to be contacted in future. Please ensure you include all contact details: names, address, phone, email so we can ensure the full file is deleted.

Company details:

My Mindful Counsellor, Malvern, Worcestershire, WR14 1RJ

email: peaceinthehereandnow@gmail.com

Phone: 07843544009