Privacy Policy

Your Privacy at My Mindful Counsellor

At My Mindful Counsellor, your privacy is important. We're transparent about how we handle your personal details according to UK law. Here's a straightforward overview of what you need to know:

The Data We Collect:

Contact details like your name, address, email, and phone number when you reach out to us or sign up for a call back or course.
Any information you provide that's necessary for course registration or participation, such as health details, or emergency contacts.
Records of our email communications.
Brief, anonymised notes on one-to-one sessions.

Why and How We Use This Data:

To keep in touch with you, ensure your safety during courses, and give you the best service.
To inform you about news, events, and updates via email.
To manage course bookings and payments.
For insurance purposes, we're required to retain certain client details for 7 years or until 7 years after 18 if client is under 18.

Your Rights:

Consent: We'll always ask for your permission before collecting your data.
Access: You can ask us what personal data we have about you.
Data Addition: It's easy to opt into our mailing list, and just as easy to opt out.
The Right to be Forgotten: You can ask us to delete your personal data at any time, with some exceptions for insurance purposes.
Data Portability: You can request a copy of your data to use however you like

In Case of Data Breach:

If there's ever a security issue with your data, we'll let you know within 72 hours

Managing Your Data:

If you want to update your preferences, get a copy of your data, or ask any questions, just email us at mymindfulcounsellor@gmail.com.

Remember, you can ask us to stop contacting you or delete your information at any time (unless we need to keep it for legal reasons).

Company Contact: My Mindful Counsellor Email: mymindfulcounsellor@gmail.com